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Bridgwater & Taunton College are undertaking a European Support Funded project to help employees in Somerset gain access to Higher Education. This offers one funded (free of charge) unit of the Level 5 Institute of Leadership and Management Training developed by the National College for Nuclear (Southern Hub).
This Managing Customer Relations course (ILM 8607-527 Partnership Working) is an individual unit which may be undertaken as part of the ILM Leadership & Management is aimed at those in employment in Somerset who have no Higher Education qualifications.
As this is Level 5 training it would be particularly suited to those who are currently in, or wish to obtain, a management or supervisory position.
For this particular unit you will develop an understanding of how to form effective partnerships. You will better be able to understand the principles of partnership working, and develop skills and techiques to develop and monitor partnership agreements that meet the needs and expectations of partners.
This training gives you the opportunity to achieve Higher Education qualifications alongside your job. You will learn how to apply dynamic business improvement techniques that will enable to you improve your own profile in your organisation and with customers as well as your organisations performance.
Participation in the course amongst local industry regionally will enable you to seek new opportunities for individuals and organisations to collaborate and be mutually supportive on future opportunities.
Alongside increasing your employability, it will help your employer win more work by having evidence of professional development and qualifications of their employees.
The nuclear context will be included to enable a better appreciation of the specific requirements of the industry in relation to each unit.
This unit will be delivered in a one-day workshop or over two evenings in a week. The taught element will be as a workshop followed by a webinar. Subsequent support/coaching by 1/2 hour phone call/online per week, for a whole duration of six weeks. There will be flexible assessment methods, for example, a presentation, written report, interview, site visit.
Following successful completion of this unit there is an opportunity to undertake additional units to obtain the ILM L5 Leadership and Management Award or ILM L5 Certificate, or Diploma.
|Course Title||Partnership Working – ILM Level 5 8607-527|
In order to qualify for this role you should meet the following criteria: –
I found the entire experience of studying my Level 2 course really rewarding, that I decided to further my knowledge by completing a Level 3 course. I’m continually learning new skills and it’s really helping my professional development in the workplace.
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