Course Overview

The duration of the course is 11-13 weeks.

As part of this course you will study four mandatory units:

Unit 1: Contributing to a Positive and Safe Working Environment

This unit aims to provide learners with an understanding of how organisational policies and procedures can contribute to creating a positive and safe working environment, in addition to understanding their own responsibilities and limitations. The learner will also have an understanding of risk assessment and how to promote a positive and supportive workplace culture.

Unit 2: Violence in the Workplace

The aim of this unit is to provide learners with an understanding of workplace violence. Learners will understand the possible causes of violence in the workplace, how to reduce the risk of workplace violence and reporting procedures to follow when workplace violence occurs.

Unit 3: Understanding Aggression, Bullying and Harassment in the Workplace

The aim of this unit is to provide the learner with an understanding of aggressive behaviour, bullying and harassment in the workplace. The aims of this unit are to provide the learner with an understanding of aggressive behaviour, techniques to de-escalate such behaviour and outline the impact that aggressive communications can have on the workplace.

Unit 4: Understand Equality, Diversity and Inclusion in the Workplace

The aim of this unit is for the learner to develop an understanding of equality, diversity and inclusion in the workplace. This will include current workplace legislation and how individual rights are protected.

Assessment Methods

Assessments are due at the end of each unit. Your tutor will assess your work and build up your portfolio of evidence of learning. A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.