Healthcare Support Worker (Clinical) Apprenticeship Standard Level 2 - Bridgwater & Taunton College

Course Overview

The Healthcare Support Worker Apprenticeship Standard provides you with the knowledge and skills needed to work in a variety of health and social care settings; from helping people with a particular need to providing vital assistance to healthcare professionals in the care of patients.

An Apprenticeship is a work-based training programme designed around the needs of both employers and employees, which leads to nationally recognised qualifications for the apprentice.

This training is flexible and is predominantly ‘on-the-job’ meaning, it takes place on your work premises. An apprenticeship will ensure that you are properly trained to perform the job you need to do. Anyone can be an apprentice, from a school leaver looking to enter the workplace to an existing employee who wants to progress in their chosen career.

Apprenticeships are flexibly structured to fit around your needs without disruption. They are designed so that, where possible, the work you do as an apprentice during the day counts towards your development and qualification.

Intermediate level apprentices follow work-based learning towards a Level 2 qualification, there are no entry requirements to this apprenticeship but employers may run their own selection process. Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship.

You follow the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers, the multi-professional HEE Quality Framework and the 6C’s.

The way that apprenticeships work is changing. The new Standards system will completely replace current Frameworks by 2020. There is now a transitional phase where the current Framework and the new Standard will run side-by-side as Standards are embedded.

The Intermediate Apprenticeship Standard for Healthcare Support Worker can include a relevant Healthcare qualification but this is not mandatory to achieve the standard. Flexible learning to suit all fields across the health and social care sector so you can choose a pathway of learning that suits your role now or for the future. Functional Skills, which cover more general work-related skills like communication (literacy), team working, problem solving (numeracy) and using new technologies in understanding the job you are training for. A synoptic End Point Assessment (EPA) will include two distinct components. Firstly, the completion of a situational judgement test answered through a multiple choice exercise (but not necessarily undertaken as an online or computer-based test) and secondly, a professional discussion.

To achieve final certification, you must have completed and achieved all elements of the end point assessments in addition to the Care Certificate.

You will be able to work effectively as part of a team. You will always act within the limits of your competence, knowing who and when to ask for help and support if you are not sure. You will work within the agreed ways of working, following the relevant standards, policies and protocols used in your workplace including the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England. During the first part of this apprenticeship you will be supported to achieve the Care Certificate which forms part of your induction and covers the fundamental skills needed to provide quality care.

The qualification is approved by Skills for Health and is designed to support the on-programme element of the Senior Healthcare Support Worker apprenticeship standard in England.

Assessment Methods

The Level 2 Apprenticeship Standard Healthcare Support Worker is a competence-based qualification which is assessed by a portfolio of evidence. You will be measured against learning outcomes and assessment criteria described in each unit of the qualification. You must meet all the learning outcomes within the chosen units and meet the rules of combination to be able to be awarded the qualification. The majority of assessment will be work-based, using real experiences, written assessments and observations by a qualified assessor.


Modes of assessment include:

  • Direct observation
  • Oral questioning
  • Case studies
  • Assignments and projects
  • A learning journal
  • End Point Assessment (EPA)

Progression Options

This qualification allows you to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Adult Care within a role which has some autonomy, delegated responsibility or where there may be a need for the supervision of others. Learners can progress to the Pre-registration Nursing, Trainee Nursing Associate Apprenticeship or the Higher Advanced City & Guilds Level 5 Diploma in Assistant Practitioner (Health) providing they are in an appropriate job role.

Opportunities may also be available to progress to an apprenticeships for the Senior Healthcare Support Worker or Adult Lead in Adult Care, or to specific health-related education programme, providing all entry requirements are met.

Course Summary

Course Title Healthcare Support Worker (Clinical) Apprenticeship Standard Level 2
Entry Requirements

  • An
    appropriate role in the healthcare sector

  • Working
    towards or completion of the Care Certificate as part of a high-quality
    induction programme     

  • Initial
    assessment and a Skillscan 

Start Date
Start Time  
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Remaining Places  


The staff have been very supportive they will do anything to help whether it be staying late or putting in 100% to make the lessons more suited to you. The staff have backgrounds in the specific course in which you want to take which helps to get another person’s view on what it’s like to work in the sector and also the course covers all areas of the subject and there is nothing that isn’t covered within the syllabus and modules.

Lauren Pierce - Level 3 Extended Diploma in Health & Social Care

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