As a team leader/supervisor, you should be in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. You will be providing direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever your role.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
Units of study/what is involved – depending on the requirements of your organisation, elements of the units of study might will be tailored to meet their organisational needs but will cover the following:
Organisational Performance, delivering results with units such as:
Interpersonal Excellence, managing people and developing relationships with units such as:
Personal Effectiveness, managing self with units such as:
On-programme assessment will include regular assessment involving your employer and UCS, development of a portfolio demonstrating learning and development activities within the workplace, evidence of 360-degree feedback within the ongoing development portfolio.
On successful completion you may choose to register as an Associate member with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.
|Course Title||Team Leading/Supervising Apprenticeship Level 3|
Employer led but typically five GCSEs at grade 4 or above.
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