Course Overview

You need to be employed to start an Apprenticeship. Please visit our vacancy page or if you have an employer, please ensure you add full contact details of your employer within your application. If you are unable to secure employment, you could enrol on a full-time study programme and transfer to an Apprenticeship at a later date. Please apply for a full-time course as your second option.

As a team leader/supervisor, you should be in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. You will be providing direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever your role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Units of study/what is involved – depending on the requirements of your organisation, elements of the units of study might will be tailored to meet their organisational needs but will cover the following:

Organisational Performance, delivering results with units such as:

• Operational Management
• Project Management
• Finance

Interpersonal Excellence, managing people and developing relationships with units such as:

• Leading people
• Managing people
• Building relationships
• Communication

Personal Effectiveness, managing self with units such as:

• Self Awareness
• Management of self
• Decision Making

Assessment Methods

On-programme assessment will include regular assessment involving your employer, development of a portfolio demonstrating learning and development activities within the workplace, evidence of 360-degree feedback within the ongoing development portfolio.

Progression Options

On successful completion you may choose to register as an Associate member with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.