Course Overview

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance, Hospitality etc.

Cost-saving through business efficiencies also considers carbon output – particularly relevant at this time of energy rising costs and uncertainty!

Delivery takes a blended approach through face to face and online classes. Our programme includes guest speaker slots from large organisations as well as industry visits.

Units of study/what is involved

• Principles & Methodology of Business Improvement
• Project Management Key Principles
• Change Management
• Data Processes
• Compliance Requirements

Assessment Methods

• Progress reviews & project mentoring scheduled every 6-8 weeks
• Group project progress sessions
• Onefile off the job

Progression Options

• Level 4 Improvement Technician
• Level 5 Operational Manager
• Level 4 Associate Project Manager
• Level 6 Project Controls Professional