Course Overview

The duration of this course is 11-13 weeks.

This qualification aims to develop the learner’s knowledge and understanding of the skills required for working in the cleaning sector.

As part of the course you will study four mandatory units:

Unit 1 – Dealing with routine and non-routine waste

Section 1 – Understand procedures for handling routine and non-routine waste

Section 2 – Understand how to handle and transfer routine and non-routine waste

Unit 2 – Health and safety for the cleaning and support services industry

Section 1 – Understand the health and safety legislation which applies to the cleaning and support services industry

Section 2 – Understand how to work in a safe manner

Section 3 – Understand how to control risks in the workplace

Unit 3 – Working with customers and others in the cleaning and support services industry

Section 1 – Understand how to communicate effectively with customers

Section 2 – Understand how to meet customers’ needs

Section 3 – Understand how to contribute to effective team working

Unit 4 – Cleaning of interiors and washrooms

Section 1 – Be able to prepare for cleaning of interiors and washrooms

Section 2 – Be able to carry out cleaning of interiors and washrooms

Section 3 – Be able to check cleaning and resources, dispose of waste and return equipment and items

Assessment Methods

Assessments are due at the end of each unit. Your tutor will assess your work and build up your portfolio of evidence of learning. A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.