The College is an organisation that values the rights and responsibilities of individuals. We aim to achieve success by promoting a hardworking, safe and friendly College.

Our promise to you

We will help you to:

Gain the BTC Advantage:

• Become an effective learner
• Have higher aspirations
• Be community minded
• Be safer, healthier, happier and more confident
• Have greater knowledge and skills
• Be a better communicator

Have a great experience:

• Guide you onto the right course
• Provide effective induction
• Experience well planned and enjoyable lessons
• Be offered equality of opportunity
• Make sure you know how you’re getting on and what you need to do to succeed
• Listen to your concerns and suggestions
• Offer opportunities for activities and enrichment

You will:

• Be guided and supported to ensure you are on the right course
• Experience well planned, well taught and enjoyable lessons
• Be listened to and be able to have your say
• Be offered equality of opportunity whatever your age, gender, religion or belief, ethnic origin/race, sexual orientation, disability, gender reassignment, whether you are married or in a civil partnership, pregnant or expecting a child
• Be told how are getting on and you will be able to discuss this with staff

And:

• Induction programmes will enable you to settle in quickly and be able to meet the demands of the course
• Information we hold about you will be held securely and not shared unnecessarily
• Procedures will be in place to address as early as possible poor punctuality, attendance and performance
• Your individual learning needs will be supported
• Your health, safety and well-being will be assured
• Effective careers education and guidance will guide you towards opportunities available after you complete your studies

What the college expects from you

Make successful learning your priority:

• Attend all classes and on time and be punctual
• Participate in lessons and complete work set on time
• Recognise the importance of English and maths
• Work with us to identify and meet targets

Be considerate to others:

• Respect and be considerate to others
• Understand the impact of harmful sexual comments and behaviour
• Observe Coronavirus precautions
• Wear your lanyard and ID at all times
• Look after College equipment and property
• Don’t smoke except in designated areas
• Avoid alcohol, drugs, weapons, pornography and hateful material

Following the Charter

If we fail in our promise to you, please tell us or make a complaint, and we will always try our best to put things right.

If you cannot meet our expectations, we may have to implement the College Disciplinary Procedure – but we always try to make this a supportive and restorative process.