The College is an organisation that values the rights and responsibilities of individuals. We aim to achieve success by promoting a hardworking, safe and friendly College.
Our promise to you
We will help you to:
Gain the BTC Advantage:
- Become an effective learner
- Have higher aspirations
- Be community minded
- Be safer, healthier, happier and more confident
- Have greater knowledge and skills
- Be a better communicator
Have a great experience:
- Guide you onto the right course
- Provide effective induction
- Experience well planned and enjoyable lessons
- Be offered equality of opportunity
- Make sure you know how you’re getting on and what you need to do to succeed
- Listen to your concerns and suggestions
- Offer opportunities for activities and enrichment
You will:
- Be guided and supported to ensure you are on the right course
- Experience well planned, well taught and enjoyable lessons
- Be listened to and be able to have your say
- Be offered equality of opportunity whatever your age, gender, religion or belief, ethnic origin/race, sexual orientation, disability, gender reassignment, whether you are married or in a civil partnership, pregnant or expecting a child
- Be told how are getting on and you will be able to discuss this with staff
And:
- Induction programmes will enable you to settle in quickly and be able to meet the demands of the course
- Information we hold about you will be held securely and not shared unnecessarily
- Procedures will be in place to address as early as possible poor punctuality, attendance and performance
- Your individual learning needs will be supported
- Your health, safety and well-being will be assured
- Effective careers education and guidance will guide you towards opportunities available after you complete your studies
What the college expects from you
Make successful learning your priority:
- Attend all classes and on time and be punctual
- Participate in lessons and complete work set on time
- Recognise the importance of English and maths
- Work with us to identify and meet targets
Be considerate to others:
- Respect and be considerate to others
- Understand the impact of harmful sexual comments and behaviour
- Observe Coronavirus precautions
- Wear your lanyard and ID at all times
- Look after College equipment and property
- Don’t smoke except in designated areas
- Avoid alcohol, drugs, weapons, pornography and hateful material
Following the Charter
If we fail in our promise to you, please tell us or make a complaint, and we will always try our best to put things right.
If you cannot meet our expectations, we may have to implement the College Disciplinary Procedure – but we always try to make this a supportive and restorative process.