Hospitality Team Member Apprenticeship Level 2 - Bridgwater & Taunton College

Course Overview

This course is for those who wish to be employed in the food, drink and hospitality industry, or already in the sector and would like to gain a qualification. There are many job roles that apply to the hospitality industry including barista, bar staff, waiter/waitress, cook, housekeeper, receptionist, concierge, event organiser. This qualification provides specialist training in each area.

The course units may include:

  • Customer service
  • Teamwork
  • Food safety
  • Health and safety
  • Business skills
  • Subject matters that are specialist to your main job area (housekeeping, barista etc)

Assessment Methods

Assessment is continual and occurs both in the workplace and College. You will build up an evidence logbook showing your development generally and within your core specialism. At the end of the course there are four exams; an observation, business project, professional discussion and multiple choice test.

Progression Options

On successful completion of the course, you may move into employment as a Barista Maestro, General Manager or Manager of Food and Beverage, Events, Kitchen, Reception or Housekeeping. If you wish to continue your studies, you could progress to the Level 3 Apprenticeship in Hospitality Supervision.

Course Summary

Course Title Hospitality Team Member Apprenticeship Level 2
Entry Requirements

You need five GCSEs in the 9 to 2 range including English and Maths, or an
appropriate Level 1 qualification. Course entry is subject to an initial
assessment in English and Maths in order to determine the appropriate level of
study, and a successful interview is required.

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Spotlight

I found the entire experience of studying my Level 2 course really rewarding, that I decided to further my knowledge by completing a Level 3 course. I’m continually learning new skills and it’s really helping my professional development in the workplace.

Amanda, ILM Leadership & Management Level 3

Additional Information

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