Principles of Business and Administration Distance Learning Level 2 - Bridgwater & Taunton College

Course Overview

The duration of the course is11 – 13weeks. Guided learning hours are 8-10 hours per week dependent upon knowledge of the subject.

This course is for anyone who wants to prepare for work or update their skills in their exisiting role. This qualification will help you gain essential knowledge to carry out a range of administrative tasks.

As part of the course you will study seven mandatory units:

UNIT 1 – Principles of providing administrative services

  • Section 1 Understand the organisation and administration of meetings
  • Section 2 Understandtheorganisationoftravelandaccommodation
  • Section 3 Understand how to manage diary systems
  • Section 4 Understand how to use office equipment
  • Section 5 Understand the use of mail services in a business context
  • Section 6 Understand customer service in a business environment

UNIT 2 – Principles of business document production and information management

  • Section 1 Understand how to prepare business documents
  • Section 2 Understand the distribution of business documents
  • Section 3 Understand how information is managed in business organisations
  • Section 4 Understand the essential requirements of business documents

UNIT 3 – Understand communication in a business environment

  • Section 1 Understand the requirements of written and verbal business communication

UNIT 4 – Understand employer organisations

  • Section 1 Understand organisational structures
  • Section 2 Understand the organisational environment

UNIT 5 – Understand how to develop working relationships with colleagues

  • Section 1 Understand the principles of effective team working
  • Section 2 Understand how to buddy a colleague

UNIT 6 – Understand how to carry out business administration tasks

  • Section 1 Understand how to deal with mail
  • Section 2 Understand reception services
  • Section 3 Understand the management of diary systems
  • Section 4 Understand event organisation
  • Section 5 Understand finance for administrators

UNIT 7 – Understand how to store, retrieve and archive information

  • Section 1 Understand information storage and retrieval
  • Section 2 Understand archiving requirements

Assessment Methods

Assessments are due at the end of each unit. Your tutor will assess your work and build up your portfolio of evidence of learning. A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.

Course Summary

Course Title Principles of Business and Administration Distance Learning Level 2
Entry Requirements

You will need a PC with Internet Connection. There are also some software
requirements that will be discussed upon enquiry/application.

To view eligibility criteria for our FREE Level 2 Distance
Learning courses, click

An administration fee will be incurred if you withdraw from the

Attendance Requirements As a Distance Learning course, there is no need to attend College. For further information or advice, please contact the Distance Learning team: Phone: 01823 366612. Email:
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I decided to do Level 2 Business which I thoroughly enjoyed which made me chose to develop my understanding of Business and so then I went on to do Level 3 in Business. I have gained confidence, knowledge and multiple skills throughout the course and It has helped me to understand what I want to do in the future.

Ellie Wills

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